Privacy Policy

We, Rare Sree Brands Pvt Ltd (“Venfield”, “we”, or “us”), are committed to protecting the privacy of the information provider (“you”, “your”, “yourself”, or “User”). We understand that you care about how your personal information is used and shared, and we value your trust in us to handle it carefully and responsibly.

This Privacy Policy explains how Venfield collects, uses, shares, transfers, and discloses your information. It forms an integral part of our Terms of Use (“Terms of Use”) for accessing and using our websites, iOS/Android applications, and other platforms (“Platforms”).

By using our Platforms, you agree to the practices described in this Privacy Policy.

1. Definitions

1.1 Sensitive Personal Data or Information (SPDI):
As defined under the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”).

1.2 Personal Information:
Any information that relates to a natural person which, either directly or indirectly, in combination with other information available with the company, is capable of identifying such person.

Note: Wherever applicable, “Personal Information” includes SPDI.

2. Types of Information We Collect

We collect and store the following information to deliver a personalized shopping experience:

  • Name

  • Address

  • Email Address

  • Mobile Number

Additionally, we may collect:

  • Cookie data, location data, and device identifiers

  • Analytics data (directly or via third-party tools)

  • Financial Information (processed securely by third-party payment gateways)

You represent that the information provided is accurate, current, and that you have the right to share it.

3. Use of Information

Your Personal Information may be used for:

  • Account creation and management

  • Order processing, invoicing, and delivery

  • Maintaining order history

  • Improving platform performance and fraud prevention

  • Sending updates, offers, and recommendations

  • Internal analytics and location-based services

  • Compliance with legal obligations

4. Disclosure and Transfer of Information

We may share your Personal Information:

  • With service providers for operational and payment processing support

  • With government or legal authorities when required by law

  • With advisors (legal, financial, auditors)

  • During mergers, acquisitions, or business transfers

We may share aggregated non-personal data with partners, but never individual Personal Information.

5. Legal Grounds for Processing

  • Necessary for order fulfillment and service delivery

  • Based on your consent during account creation

  • Continued use of the Platforms implies consent

6. Data Retention

We retain your Personal Information while your account is active. Post termination, data is retained only as required for legal, regulatory, or business purposes.

7. Cookies

  • Cookies help recognize users and improve experience

  • They do not store personally identifiable information

  • Disabling cookies may affect platform functionality

8. Security of Information

  • SSL encryption is used for secure data transmission

  • Financial data is processed by secure payment gateways

  • While we follow best practices, no system is fully secure

9. Your Rights & Choices

You may:

  • Withdraw consent (prospectively)

  • Access, review, or update your data

  • Opt out of marketing communications

  • Manage cookies through browser settings

Contact: [email protected]

Note: Legal obligations may restrict certain changes or deletions.

10. Use of Platforms by Children

Our Platforms are intended for individuals eligible to contract under the Indian Contract Act, 1872.

Users under 18 must use the Platforms under parental supervision.

11. Updates to This Policy

We may update this Privacy Policy periodically without prior notice. Updates become effective upon posting.

12. Visitors

  • Browsing users remain anonymous unless data is shared

  • Shared data makes you a “User” under this policy

  • Cookies can be cleared via browser settings

13. Opt-Out Policy

You may opt out of promotional communications anytime by contacting:
[email protected]

14. Grievance Officer

Name: Mr. T Jaya Prakash
Address: Rare Sree Brands Pvt Ltd,
No. 10, Moorapparappan Street,
T Nagar, Chennai – 600017

Phone: +91 73580 23319
(Mon–Sat, 9:00 AM – 6:00 PM)

Email: [email protected]

15. Final Note

We respect your privacy and use your information solely to enhance your experience.
We do not sell, trade, or rent your Personal Information.

For any concerns, please contact:
[email protected]

We will address your queries within the timelines prescribed by applicable laws.